Category: Client Retention

Do You Need Help With Creating a Profitable Digital Product?

Here’s what you need to start selling products online and most people overcomplicate this progress. 

#1- A problem that needs to be solved.

#2- A person who wants that solution.

#3- Proof that you are the person to help this person with this problem. 

Most people make things harder than they have to be with creating a first product. 

You will have plenty of time to grow into book publishing, social media marketing, email marketing, websites, marketing funnels and all of the other things we will be diving into but you need to build a solid foundation. 

If you can’t fully answer these three questions, you’re not ready to launch your product yet. 

  1. Ask yourself: What problem am I solving?
  2. Ask yourself: Who needs this solution?
  3. Ask yourself: What experiences or knowledge make me qualified to solve this problem?

These three questions will be the foundation of your content which builds your audience, establishes you as an authority and leads to sales for your product.

Do you need help with implementing all of this? Become an official Wealthy Women Inner Circle Member at www.iamcharlottehoward.com

Can You Post Less And Engage More Please?

I just got featured on Times Square, on of the biggest stages of them all in NYC. Engagement played a big part of the success being a part of PureVPN campaign to share love and support to others globally with a special message. You need to be visible and interact with your audience if you ever want to be able to ask them to buy from you. Today, set aside 45 minutes to an hour to engage on social media. Break this into three sessions to avoid being flagged as spam. 

Need Ways To Engage?

  • Watch and comment on 5 Instagram Stories.
  • Attend a clubhouse room, offer to add value, moderate or get up on stage.
  • Leave 10 comments on new Instagram photos, LinkedIn articles or a podcast episode.
  • Make one post with a helpful tip in a Facebook group you are active in, if you aren’t active in any, join a new group for your niche and introduce yourself.
  • Add at least 3 Stories to your Instagram profile. This can be a motivation post, what you are working on, behind the scenes for your business, answer questions from your audience or create a survey.
  • Post at least one new post to your Instagram page.
  • Search for a how-to tip that applies to your business on Pinterest and make a note on how to bring it to your audience.

Want more helpful tips and strategies? 

Join my Wealthy Women Inner Facebook Community Free by visiting, www.Facebook.com/wealthywomeninnercircle

Follow Me on Instagram: www.Instagram.com/coachwithcharlotte

Clubhouse: @charlottehoward

LinkedIn: www.LinkedIn.com/in/charlottehoward

 

Educate Your Customers

Educate them about what, you may be thinking. Well, consider this, many businesses focus solely on attracting new customers, but you NEED to spend a good chunk of your time retaining current and former customers. These are people you already know to be a good sales potential…they’ve already bought from you!

Take the time to market and sell new products to your old customers and less time trying to sell old products to new customers and you will see a drastic change in your sales, customer quality and branding position.

Here are a couple of key elements to use to retain your current customers:

  1. Stay in contact: This means by phone, email, e-newsletter, in person-by pigeon if you have too!
  2. Post-Purchase Assurance: This means you need to follow up with customers. Your customers need to feel like they are being supported for their purchase and with the item they purchased. How many times have you purchased a product, then felt completely abandoned? Something as simple as a Thank You note with your contact or customer service information can go along way in retaining a great customer.
  3. Deals & Guarantees: Always offer your current customers the best deals and guarantees you have. Show them you appreciate their business or even come up with a club specifically to reward loyal customers. You can also do this with a preferred pricing option.
  4. Integrity: Using good business practices and simply upholding integrity, dignity and honesty go along way with customers. Let’s face it, there’s a lot of swindling and crap out there and the safer and more confident you make your customers feel, the more they will trust you and that makes for an amazingly supportive and loyal customer.

There are three cornerstone ideas to a successful business:

  • Quality product/service
  • Offering useful products/services that solve a problem for or enhance the life of a customer
  • Offer subjects your customers find interesting

Use this approach of educating your customers and offering them real information and insight and you will be rewarded with loyalty and success.

Stop wasting all your time on new prospects while your current customers fall by the wayside!

As Jay Abraham says, “Your best prospects are your existing customers. If you’ve been putting all your marketing efforts into acquiring new customers, stop and diverts some of your resources into reselling, upselling, cross-selling to those same customers. In every ways possible – through package inserts, regular mailings, special offers – stay in touch with those customers and get them used to buying from you.”

So, there it is! Remember, we can help you put together the resources and tools to do exactly that. We can help you educate your customers and you can watch the benefits pay offer many-fold.